Derecho de desistimiento.
El Usuario dispondrá de un plazo máximo de siete (7) días hábiles desde la entrega del producto para desistir, total o parcialmente, de la compra del producto, de conformidad con la legislación aplicable.
Una vez finalizado el plazo de siete (7) días hábiles, Dominio de Casalta S.L. no aceptará devoluciones por desistimiento de compras de productos.
En el supuesto de desistir de la compra de un producto, el Usuario deberá ponerse en contacto con Dominio de Casalta S.L. mediante el envío de un correo electrónico a clientes@rodriguezdevera.com.
En todo caso, en el supuesto de desistir de la compra, deberán cumplirse los siguientes requisitos:
1) El producto debe estar en el mismo estado en que se entregó y deberá conservar su embalaje y etiquetado original.
2) La devolución a Dominio de Casalta S.L. debe hacerse usando la misma caja o sobre utilizado en la entrega o, en su defecto, en algún formato similar que garantice la devolución de los productos en perfecto estado.
3) Deberá incluirse una copia del justificante de compra y del albarán de entrega de los productos dentro del paquete, donde además se indiquen los productos devueltos y el motivo de la devolución.
Las devoluciones de los pedidos deberán remitirse a la dirección de calle Mayor 16, Albacete 02001. El Usuario asumirá los gastos de envío por devolución en caso de ejercicio del derecho de desistimiento.
Devolución de productos defectuosos.
Sin perjuicio de cualesquiera otros derechos que pudieran corresponderle, el Usuario tendrá derecho al reembolso del precio de los productos defectuosos o de los productos entregados si no se corresponden con el pedido realizado por el Usuario. Alternativamente a lo anterior, el Usuario tendrá derecho a reclamar, y que se le entregue, un producto igual, en perfecto estado.
En los supuestos de devolución a Dominio de Casalta S.L. de productos defectuosos o que no se corresponden con su pedido, ésta deberá realizarse por parte del Usuario mediante el procedimiento establecido en el apartado anterior, si bien el Usuario, en este caso, no deberá hacer frente a los costes de devolución de dichos productos.
Siempre que el Usuario haya seguido el procedimiento establecido en el apartado anterior y se hayan cumplido los requisitos establecidos en estas Condiciones Generales, Dominio de Casalta S.L. reembolsará el precio abonado correspondiente a los productos devueltos que sean defectuosos o que no se Right of withdrawal.
The User will have a maximum term of seven (7) business days from product delivery to cancel the purchase of the product, wholly or partly, in accordance with applicable law.
Once within seven (7) working days Domain Casalta ended S.L. will not accept returns for withdrawal of product purchases.
In the event cancel the purchase of a product, the user must contact Casalta Domain S.L. by sending an email to clientes@rodriguezdevera.com.
In any case, assuming cancel the purchase, the following requirements must be met:
1) The product must be in the same condition it was delivered and must retain their original packaging and labeling.
2) Return to Domain Casalta S.L. You must be done using the same box or envelope used in delivery or, failing that, in a similar format to ensure the return of the products in perfect condition.
3) a copy of proof of purchase and the delivery order of the products within the package, which also indicates goods returned and the reason for return should be included.
Returns of orders should be sent to the address 16 High Street, Albacete 02001. The User shall bear the costs of return shipping in case of exercising the right of withdrawal.
Return of defective products.
Without prejudice to any other rights that could apply, the User shall be entitled to refund the price of defective products or products delivered if not correspond to the request made by the user. Alternatively to the above, the User is entitled to claim and have it delivered, an equal product in perfect condition.
In the cases of reimbursement to Casalta Domain S.L. defective products or that do not correspond to your order, it must be done by the user through the procedure established in the preceding paragraph, although the user, in this case, should not deal with the costs of returning the products.
Whenever the user has followed the procedure set out in the preceding paragraph and have met the requirements set forth in these Terms and Conditions, Casalta Domain S.L. refund the amount of the returned products that are defective or do not correspond to the product order by the User, as established in the later section price paid.
Refund the price of the products to the user.
Whenever the user has followed the procedure established in the General Conditions have been met and the requirements thereof, Domain Casalta S.L. refund the price paid for the returned products corresponding to the user. In the event that the return is made in exercise of the right of withdrawal User described in the first paragraph Domain Casalta S.L. will not pay or will face expenses and / or return costs.
The User shall not be entitled to reimbursement of the price of the returned products that are not in the same condition they were delivered, or are not complied with the requirements of these General Conditions.
Partial returns of an order shall be reimbursed of the price of the product or actually returned products.
Casalta domain S.L. will manage the return order price by the same payment system used by the user to purchase products, within thirty (30) days from the collection of the returned order and once Casalta Domain S.L. you have verified that the products subject to refund meet the requirements set out in paragraphs 1 and 2 above. The application of the refund of the price in the User’s account will depend on the bank.